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Webmail

How to import or export Webmail contact

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Your list of email contacts (your address book) can be imported from an existing address book in another mail programme to Webmail, or exported from your Webmail account to a different mail programme. Log in to your Webmail account Click on Contacts at the top right Select your option to Import or Export Import Imported contacts should be in the vCard or CSV (comma-separated) data format Click Choose Files, then Import Export…

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Access Webmail

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Are you looking for Webmail?  Go to Webmail This link is also available on the top right menu bar of our website.    Access Webmail to read your email from any Internet-connected computer via a web browser. WebMail allows you to compose, reply and manage your email online. Browse to WebMail or choose the Webmail Login link on our home…

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How do I manage or create folders in Webmail?

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Webmail will only display folders that you have subscribed to. You can manage folders and subscriptions as well as create new folders by following the steps below: Browse to the Webmail login page (https://webmail.konsoleh.co.za) Login with your full email address (eg. me@my-domain.com) and email password. (passwords are case-sensitive) Click the cog icon on the bottom…

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How to add an email signature in Webmail

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You can create a Webmail signature by following these simple steps: Browse to the Webmail login page (https://webmail.konsoleh.co.za) Log in with your full email address (eg. me@my-domain.com) and email password. (passwords are case-sensitive) Click on Settings at top right Select Identities from the menu on the left Select the relevant identity from the list Compose your custom signature in…

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How do I find missing folders in Webmail?

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Webmail may not be displaying all the folders that you expect to see. This is usually because Webmail is not subscribed to all the available folders on the mail server. You can subscribe to folders by following the steps below: Browse to the Webmail login page (https://webmail.konsoleh.co.za) Login with your full email address (eg. me@my-domain.com)…

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What settings can I change with ‘Manage Mailbox’ in Webmail?

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The Manage Mailbox option in Webmail allows you to change your Email Password, set-up a Forward and configure an Auto Responder. Access Manage Mailbox: Browse to the Webmail login page (https://webmail.konsoleh.co.za) Login with your full email address (eg. me@my-domain.com) and email password. (passwords are case-sensitive) Click on the Settings icon (cog) at top right Choose Settings > Manage Mailbox Change your Email Password: Select Change password…

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How to set up email in Outlook 2010

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This guide takes you step-by-step through the process of setting up a new email account in Outlook 2010. If the Mail account is already set up, but giving errors – then refer to our  Troubleshooting guide. Note: This guide defaults to IMAP and No SSL. Replace example.com with your domain name ♦ Auto Account Setup (recommended) Setting up a new email address in Outlook is…

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How to set up email in Outlook 2013

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This guide takes you step-by-step through the process of setting up a new email account in Outlook 2013. If the Mail account is already set up, but giving errors – then refer to our  Troubleshooting guide. Note: This guide defaults to IMAP and No SSL. Replace example.com with your domain name ♦ Auto Account Setup (recommended) New email account set up with Outlook is quick…

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How to view your email

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First, ensure you’ve successfully created your email account on the server, under your domain. 1. Use a mail client Access your domain email via a mail programme of your choice, with either POP or IMAP. Use our easy to set up email guides for the most common desktop and mobile mail clients. Use the following…

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Set up Email for domains in transfer

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Ensure that no email is lost while transferring your domain to Creative Natives by setting up your email before transfer, using the IP address as server name. Step 1. Create mailboxes Duplicate the current email address by creating mailboxes on our servers. In most cases, we will have done this for you and will have sent you your email…

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Create a New Email Address

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New email addresses (mailboxes or accounts) or mail aliases (forwarders) for your Creative Natives domain are created via your konsoleH control panel. Once created, these email addresses can be set up on your desktop or mobile device in the mail programme of your choice, or accessed online via WebMail. Create a Mailbox Browse to mail.yourdomain.co.za or http://196.22.142.121/ and…

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